Managing quality is something that is crucial for corporate success in an increasingly competitive marketplace. ISO 9001 is increasingly recognised as one of the most important international standards as it provides a framework for companies to develop and implement their own quality-management systems. It provides an assurance that an organisation is using a robust quality system and having this ‘seal of approval’ has the added benefit of giving clients and customers added confidence.
In a nutshell ISO 9001 is about driving best practice as it helps organisations become more efficient. Working with ISO 9001 shows that an organisation has a definite commitment to quality – which is a powerful message that can help to acquire and retain customers as well as simultaneously improving the efficiency and profitability of the business.
It’s probably true to say that every organisation would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A good quality management system (QMS) provides the framework needed to monitor and improve performance in most, if not all, parts of the business.
ISO 9001 is the world’s most established quality framework and is currently being used by over one million organizations in 180 countries worldwide. It helps all kinds of organisations to succeed through increased customer satisfaction, staff motivation and continual improvement.
The ISO 9001 standard is suitable for any organisation looking to improve the way it operates and is managed, regardless of size or sector. However, the best returns on investment come from companies that are prepared to implement the standards throughout their organisation rather than at just specific locations, departments or divisions.
In addition, ISO 9001 has been designed to be compatible with other management systems standards – such as ISO 14000 and OHSAS 18000 – so that they can be integrated seamlessly through integrated management practices. In fact, choosing an integrated management system can offer excellent value for money.
At Certification International our knowledge and experience of the standards is unsurpassed. We understand how to fully exploit the benefits of good quality management to ensure you unlock the true potential of your business.